Stories of Impact

Case Studies

We partner with districts and schools ready to make bold changes. Here’s what they’ve accomplished!

District partnership · Knox County Schools

How Knox County Schools Built a Coherent, Districtwide Vision for Effective Principal Leadership

  • 91schools working from one shared leadership framework
  • 1districtwide Principal Playbook for how the role is carried out

Knox County Schools set out to solve a challenge many districts face: principals were working hard, but without a shared definition of effective leadership or clear expectations for how the role should be carried out. In partnership with PIVOT, the district built a unified Leadership Framework and Principal Playbook to bring clarity, consistency, and coherence to leadership across all 91 schools.

“This work that we have done this year has been some of the best work we have ever done because I feel like we are all moving in the same direction.”

Tracy Marsh, Executive Principal, A.L. Lotts Elementary School
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School partnership · Jellico Elementary

How One Rural School Tackled Chronic Absenteeism and Strengthened Student Engagement

  • 27.6% → 15.5%chronic absenteeism over the course of the partnership

At Jellico Elementary, Principal Kenny Chadwell partnered with PIVOT to take a more strategic approach to chronic absenteeism. With coaching support, he streamlined attendance systems, boosted family engagement, and rebuilt processes that helped reduce absenteeism—all while strengthening staff collaboration and academic focus.

“My time with PIVOT has been one of the best learning experiences I have had as a school leader.”

Kenny Chadwell, Principal, Jellico Elementary
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Principal coaching · Green Magnet Academy, Knox County

How Principals at Knox County Schools Used Data-Driven Strategies to Drive Meaningful Change

  • 86%drop in suspensions
  • 43%fewer office referrals

In Knox County, PIVOT partnered with principals to strengthen leadership across CSI-designated schools. At Green Magnet Academy, coaching helped Principal Jessica Holman develop a consistent, data-driven approach to student behavior, leading to more effective systems, reduced disruptions, and a more positive school climate.

“My growth as a leader has improved significantly since becoming part of the PIVOT cohort.”

Jessica Holman, Principal, Green Magnet Academy
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